Privacy Policy

As Proses Consulting, we transparently explain the purpose for which we collect your personal data, how we protect it, and what rights you hold.

Last Updated
01 June 2026
Version
2.6

At Proses Consulting, we attach great importance to the privacy and security of the personal data of everyone who visits our website, benefits from our services, or submits a quote or contact request. This Privacy Policy has been prepared to explain how the data obtained within the scope of the services provided through the prosesdanismanlik.com.tr domain is collected, for what purposes it is processed, with whom it may be shared, and the rights you hold.

1. Data Controller

The data controller responsible for the implementation of this policy is Proses Consulting, within the scope of the Personal Data Protection Law No. 6698.

2. Personal Data Collected

Through our website or different communication channels, the following personal data may be collected while you benefit from our services or contact us:

  • Identity information: First name, surname, title
  • Contact information: Phone number, e-mail address, the organisation you work for, department
  • Customer transaction information: Quote request, project scope, service subject, date of request
  • Transaction security information: IP address, internet traffic information, device and browser information, session information
  • Marketing information: Event registration information
  • Communication records: Correspondence with us, explanations you submit through forms

3. Method and Legal Basis of Data Collection

Your personal data is collected through automatic or semi-automatic methods such as the contact and quote forms on our website, e-mail correspondence, telephone calls, contracts, event registration forms and cookies.

The legal bases for processing your personal data are as follows:

  • It is necessary for the establishment or performance of a contract
  • It is necessary for the data controller to fulfil its legal obligation
  • It is necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject
  • Your explicit consent is present (for the newsletter, marketing and optional cookies)

4. Purposes of Data Processing

Your collected personal data is processed for the following purposes:

  • Providing sustainability, consulting, audit, engineering and certification training services
  • Carrying out quote and contract processes
  • Evaluating customer requests and complaints
  • Measuring and improving service quality
  • Fulfilling legal obligations
  • Ensuring website security and improving its performance
  • Where you permit, carrying out newsletter, event announcement and content communication

5. Sharing of Data

Your personal data may be shared with the following parties only to the extent necessary to achieve the purposes stated above:

  • Authorised public institutions and organisations, upon the request of legal authorities
  • Our business partners and suppliers with whom we have a contractual relationship (only for the performance of the service)
  • Our service providers supplying hosting, cloud and e-mail infrastructure
  • Our financial advisors, legal advisors and auditors

Your data is not transferred or sold to third parties for marketing purposes without your explicit consent.

6. Transfer Abroad

Our servers and some of our service providers (e-mail, cloud storage, analytics) may be located abroad. In this context, your personal data may be transferred abroad only on condition that the requirements specified in Article 9 of the KVKK are met and the necessary security measures are taken.

7. Data Retention Period

Your personal data is retained for the period required by the purposes of processing, taking into account the minimum periods stipulated in the relevant legislation and our legitimate interests. At the end of the period, your data is deleted, destroyed or anonymised.

8. Data Security

In order to prevent the unlawful processing of your personal data and unauthorised access to the data, technical and administrative measures are applied within the framework of the ISO 27001 Information Security Management System principles. These measures include encryption, access control, firewalls, employee training and regular security tests.

9. Rights of the Data Subject

Pursuant to Article 11 of the KVKK, as a data subject you have the following rights:

  • To learn whether your personal data is being processed
  • To request information if your personal data has been processed
  • To learn the purpose of processing the data and whether it is used in accordance with that purpose
  • To know the third parties to whom the data is transferred at home or abroad
  • To request the correction of the data if it has been processed incompletely or incorrectly
  • To request the deletion or destruction of the data within the framework of the KVKK and the relevant legislation
  • To request that correction, deletion and destruction operations be notified to the third parties to whom the data is transferred
  • To object if a result against you arises from the analysis of the processed data exclusively through automated systems
  • To request the remedy of the damage if you suffer loss due to the unlawful processing of personal data

To exercise your rights, you may apply in writing to info@prosesdanismanlik.com.tr. Applications are concluded within 30 days at the latest.

10. Cookies

Cookies are used on our website to improve the user experience and to develop our services. For detailed information about the types, purposes of use and management of cookies, you may review our Cookie Policy page.

11. Policy Updates

This Privacy Policy may be updated in line with the relevant legislation and changes in our business processes. The updated policy enters into force on the date it is published on our website. We recommend that you visit this page at regular intervals.

12. Contact

For any questions, requests and complaints regarding our Privacy Policy and the processing of your personal data, you can contact us through the following channels: